COVID 19 Guide to Visiting the Surgery

Thank you very much for your patience during this unprecedented time. Your perseverance in bearing with us has been greatly appreciated!

We are pleased to offer a new and friendlier experience of seeing your pet, in the consult room, with our Vet during this continued period of social distancing.

Our priority remains ensuring both you and your pet remain healthy, so your appointment will be a little different from normal, as we continue to observe social distancing and carry out additional health and safety precautions to look after everyone

Please see below our guide to what to expect at your next visit:

What to Bring

Please bring your phone and headphones with you to the appointment – We are able to provide headphones in the surgery.

Where possible, only one person to attend per appointment to aid social distancing

You may wait inside the surgery, please do wear a mask – We are able to provide both a face mask and hand sanitizer.

When You Get Here

Please call us when you arrive.

You may wait inside the surgery, please wear a face covering.

During the Appointment

Your vet will be available on a live video link, which will be available once your pet has been taken inside the consulting room

After the Appointment

After the appointment, the vet may come out to discuss treatment, medication, and cost with you

Despite the ongoing health risks, our dedicated teams are committed to care for your pets and we continue to thank you for bearing with us.

Stay Safe.